Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, form a business entity, upload documents, or contact us for support. This may include:

• Name, email address, and contact information
• Business information (company names, EINs, formation details)
• Payment information (processed securely via Stripe)
• Documents you upload to our platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your business formations and filings
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in our operations (payment processing, hosting)
• Government agencies as required for business filings (Secretary of State offices, IRS)
• Professional advisors (lawyers, accountants) when necessary

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security audits.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

6. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@filefluent.com